Specifying Command Parameters

This topic describes how to add parameters for a command.

This topic is part of Defining Communications Commands.

To add parameters for a command

  1. Navigate to the Administration - Communications screen, then the All Commands view.

  2. In the Commands list, select a command to which you add parameters.

  3. Click the Command Parameters view tab.

  4. In the Command Parameters list, add a new record.

  5. In the Name field, specify the name of the parameter.

    You can choose the parameter name from a list or type the name. For a parameter of type Group, choose the parameter name, then type the name of the subparameter after the period. The available command parameters are documented in Siebel CTI Administration Guide.

    For example, the DeviceCommand parameter lets you specify a device command to execute, such as for a communications driver to pass on to an external communications package such as CTI middleware.

  6. In the Value field, enter the value for the parameter.