Creating or Modifying a Communications Configuration

This topic describes how to create or modify a communications configuration. It contains the following information:

• Creating a Communications Configuration

• Modify an Existing Communications Configuration

• Copying or Deleting a Communications Configuration

• Viewing All Communications Configuration Data

• Specifying Parameters for a Communications Configuration

• Parameters for Communications Configurations

In the Administration - Communications screen, use the All Configurations view to create or modify a communications configuration.

After you create a communications configuration, you must create and associate parameters, profiles, agents, events, and commands in order for the configuration to be functional.

Create as many separate configurations as you might need in order to group agents who require similar settings for all of the applicable configuration parameters. For an example of a parameter that might have to be set differently for different sets of agents, see the description of the AutoLoadDriver parameter.