Specifying Command Data Parameters

This topic describes how to add parameters for a command data definition.

This topic is part of Defining Communications Commands.

To add parameters for a command data definition

  1. Click the Command Data Parameters view tab.

  2. In the Command Data Parameters list, add a new record.

  3. In the Name field, specify the name of the parameter.

    You can choose the parameter name from a list or type the name. For a parameter of type Group, choose the parameter name, then type the name of the subparameter after the period. The available command data parameters are documented in Siebel CTI Administration Guide.

  4. In the Value field, enter the value for the parameter.