Specifying Event Handler Parameters

This topic describes how to add parameters for an event handler.

This topic is part of Defining Communications Events.

To add parameters for an event handler

  1. Navigate to the Administration - Communications screen, then the All Event Handlers view.

  2. In the Event Handlers list, select the event handler for which you want to add parameters.

  3. Click the Event Handler Parameters view tab.

  4. In the Event Handler Parameters list, add a new record.

  5. In the Name field, specify the name of the parameter.

    You can choose the parameter name from a list or type the name. For a parameter of type Group, choose the parameter name, then type the name of the subparameter after the period. The available event handlers and event handler parameters are documented in Siebel CTI Administration Guide.

  6. In the Value field, enter the value for the parameter.