Notification Levels of Importance

The level of importance or severity attached to a notification or to specific text in a notification message is indicated by the default color associated with the notification message. The following table describes the different levels of importance or severity that exist for notifications and the default color associated with each level in the preconfigured application.

The Notification button appears in different colors depending on the level of importance or severity attached to unread messages, and always in the color associated with the most important (highest priority) unread message. For example, if 3 unread messages exist, and if one message has a Normal level of importance, one message has a High level of importance, and one message has an Urgent level of importance, then the Notification button appears in the color associated with the Urgent message. If no unread messages exist, then the Notification button appears in the color associated with a Normal message.

Your application administrator can configure the color to associate with the different notification levels of importance by changing the style sheet for the application.

This table lists the different notification levels of importance or severity and shows the corresponding default message color associated with each level.
Notification Level of Importance or Severity	Default Message Color
Normal	Gray
High	Yellow
Urgent	Red
Urgent with Alert	Red

For each notification level of importance, it is recommended that you also configure the following user preferences on the Message Broadcasting form when setting up notifications so that users will be able to determine the importance of each notification message from its prefix:

Prefix of Normal Priority Message
Prefix of High Priority Message
Prefix of Urgent Priority Message

For more information about configuring these user preferences for notifications, see Notifications Setup.