About Notifications

Notifications provides a way for administrators and other users to send important information directly to the screens of users. Typically, this information is time-critical, such as a due date, or it is updated frequently, such as the status of a call queue.

Messages appear in notification panes that users access by clicking Notification (the exclamation mark icon) on the application toolbar. They have severity levels (indicated by color) and activation and expiration dates.

You create notifications in the Message Broadcasts view of the Administration - Communications screen. Notifications can be created automatically from Siebel Business Process Designer or remotely from a third-party application through Siebel EAI.