Registering on the Self Service Website

If you do not register on the Self Service website, then you will only be able to access limited functionality on the website. After registration, you must provide personal and contact information about yourself, and create a user name and password for yourself. When you access the site again, you must enter this user name and password to log in to the site so that you can access additional functionality that is unavailable to customers who do not register.

To complete the registration process, you must enter data in all the fields in the registration form that have an asterisk (a star icon). At any time during this process, click Cancel to stop the process and not create a registration record.

Customers can register on the Self Service website only after administrators configure the LDAP security adapter for user authentication. For more information about configuring the LDAP security adaptor, see Siebel Security Guide.

To register on the Self Service website

  1. Click the Create an account link in the Log In applet on the home page.

  2. In the User Registration view that appears, enter the appropriate data in the form fields.

  3. Review the terms and conditions for using the site, and select the check box after the form to indicate that you agree with the terms and conditions.

  4. Click Register.

    The home page appears again.