Call Management Keyboard Shortcuts

The following table lists the keyboard shortcuts you can use when calling others in your application.

This table lists the Call Management Keyboard Shortcuts according to the action that you can perform, the keyboard shortcut and context.

Action

Keyboard Shortcut

Context

Associate call.

  • F8

Call

Blind transfer of a call.

  • ALT+F7

Call

Transfer a conference call.

  • CTRL+F7

Call

Consultative transfer of a call.

  • SHIFT+F7

Call

Release a call.

  • F12

Call

Make a call.

  • F7

Call

Make a finance call.

  • CTRL+SHIFT+F

Call

Make an insurance call.

  • CTRL+SHIFT+I

Call

Answer a call.

  • F6

Call

Set work mode to post call wrap-up.

  • CTRL+F5

Call