Setting Up Satmetrix Survey Reports

Note: This topic applies only to those who have purchased Siebel Satmetrix Surveys or who have purchased surveys directly from Satmetrix Systems.

To view Satmetrix survey reports through your Siebel application, you must:

Add the Account Satmetrix Survey View view to the appropriate user responsibilities. For information about how to add views to responsibilities, see Siebel Security Guide.
Enter the secret key string provided by Satmetrix Systems into the Satmetrix Key Value system preference. For information about how to change system preferences, see Setting System Preferences.
Complete the procedures in this topic.